Privacy Policy

1. Introduction

Remarcable VC Limited (“we”, “our”, or “us”), trading as Opsnorth, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website opsnorth.com.

Remarcable VC Limited is a company registered in England and Wales (Company Number: 16519626) with its registered office at 144 Twickenham Road, E11 4BH, London, United Kingdom.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or enquiry form
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or other channels

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our services that may be of interest to you
• Improve and optimise our website and services
• Analyse usage patterns and trends
• Protect against fraudulent or illegal activity
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
• Legal Obligation: Where processing is necessary to comply with the law

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request copies of your personal data
• Right to Rectification: You have the right to request correction of inaccurate personal data
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You have the right to request restriction of processing in certain circumstances
• Right to Data Portability: You have the right to request transfer of your data to another organisation
• Right to Object: You have the right to object to processing based on legitimate interests or direct marketing

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse web traffic and improve our services. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may affect some functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk.