Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your use of the website opsnorth.com (“Website”) operated by Remarcable VC Limited, trading as Opsnorth (“Company”, “we”, “our”, or “us”).

Remarcable VC Limited is a company registered in England and Wales (Company Number: 16519626) with its registered office at 144 Twickenham Road, E11 4BH, London, United Kingdom.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Services

Opsnorth provides AI operations advisory services to businesses, including but not limited to:

• AI strategy development and implementation
• Operational process optimisation
• AI tool selection and integration
• Training and change management
• Ongoing advisory and support services

Specific services and their terms will be detailed in separate service agreements between you and the Company.

3. Use of Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable local, national, or international law
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the Website or servers or networks connected to the Website
• Use any automated means to access the Website without our permission
• Collect or harvest any personally identifiable information from the Website
• Use the Website to send unsolicited communications

4. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except for your own personal, non-commercial use.

5. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Website will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of any information on the Website

Any information provided on this Website is for general informational purposes only and should not be relied upon as professional advice. You should consult with appropriate professionals before making any business decisions.

6. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Company, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Any damages arising from your use of or inability to use the Website
• Any conduct or content of any third party on the Website

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, and settlements, including reasonable legal and accounting fees, resulting from or alleged to result from your violation of these Terms.

8. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that the Company shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites or services.

9. Confidentiality

Any confidential information shared between you and the Company in connection with our services shall be governed by the terms of any separate confidentiality or service agreement. Information submitted through the Website contact forms will be handled in accordance with our Privacy Policy.

10. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Website after any changes to these Terms constitutes your acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and the Company concerning the Website and supersede all prior or contemporaneous communications and proposals.

15. Contact Us

If you have any questions about these Terms, please contact us at: